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We continue to live through a period of significant economic and political uncertainty and that is putting extra pressure on organisations to make more efficient and effective decisions. Acquiring a m...
"In this world there is always danger for those who are afraid of it." George Bernard Shaw This article is a reprint from my recent article for the Forbes Technology Council Innovation i...
Fraud is an ongoing headache for the insurance industry. The Association of British Insurers reported that the industry detected 113,000 dishonest insurance claims in 2017, equating to a value of £1....
Its seems that the hot topic in financial circles these days is artificial intelligence (AI), specifically voice-based apps. Some of this is driven by the fact that Google and Amazon are leading the c...
When thinking of AI in the context of banking, many people immediately start considering the uses of it to be either customer related or somehow used for optimization processes. Even when considering ...
In the era of “Intelligent Banking”, banks are applying AI and autonomous solutions to grow margin and revenue using the most effective channels. Leveraging their data, they hyper-personalize communic...
Artificial intelligence (AI) is being used throughout digital transformation initiatives and is changing how banks perform client on-boarding, anti-money laundering (AML) and know-your-customer (KYC) ...
With high-tech Conversational Banking platforms, the art is designing a great experience centered on words – written and spoken. This represents a shift from traditional design (which focuses on conte...
Fintech companies are well known for disrupting the banking industry and forever changing the way it operates. Now these organisations must embrace technologies like Artificial Intelligence (AI) and v...
System D: The Gray Economy System D is the underground or gray economy where approximately 20% of the world’s population works and is about 20% of the world’s total economic activity. The term System ...
How did I get here? Project Management is a tough job. We need to keep a track on budgets, timelines, scope, stakeholders’ expectations, our team members and even the scope of the project. Sometime
This post is adapted from a March 2019 blog at www.bcmstrategy2.com. Artificial Intelligence (AI). Everyone either wants to use it or fret about robots running the world. Whether it’s the “fourth in...