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Most people can remember a situation in their lives in which they experienced a huge amount of stress when dealing with money. Whether it was a bad encounter with online banking, a struggle when plann...
Financial crime damages the trust and stability that the economy relies on. As criminals use more advanced technology, there's a bigger need for smart and quick action—extending far beyond regulatory ...
Card issuers have a critical role to play in the drive to create a more inclusive financial system. And thanks to advances in technology, they are getting better and better at fulfilling that importan...
Digital banking is becoming the norm for people and businesses across the UK, US and beyond – but did you know it’s also growing rapidly in Kazakhstan, Central Asia’s largest country? Internet banking...
Ben Franklin may not have had a bank merger in mind when he penned this quote, but it certainly applies. Mergers and the related conversions they bring are seminal events that require careful planning...
In a world where the digital revolution is reshaping every corner of our lives, the banking sector stands at a crucial crossroads. The pandemic has not just accelerated the digital transformation in b...
Credit providers understand the critical challenge with the rise of complex financial crimes, from cyber theft to money laundering. Criminals are using advanced technologies—the same ones that make di...
Cross-border payments play a vital role in the seamless operation of the international economy, and their significance continues to rise as the world’s economies become increasingly interlinked throug...
Data has become an essential driver for new monetisation initiatives in the fintech industry. Vast amounts of data are collected from customers, transactions, and market movements, among other sources...
So where are we going? Do we realize that we nead leaps in productivty, in service capability, in security, in privacy, in Single Market progress and in serious lowering of costs in the public sectors...
Let's go beyond common digital banking trends and highlight the significant impact of design in the financial industry. In this article I review 10 UX design trends that are innovating digital financi...
Innovation is prevalent across all parts of the financial services industry and even more so within the payments eco-system. Last week I was pleased to take part in and present at the BPFI National Pa...