Research

Five Factors to consider when building Operational Resilience

12 Oct 2021  |  252 downloads

The term resilience is receiving a significant amount of airtime in 2021. While the pandemic certainly pulled into focus the need for resilient syste...

Core Banking on the Cloud - The Catalyst for Innovation, Agility and Efficiency

07 Oct 2021  |  533 downloads

Traditional core systems that assume a branch interface and retain human-led back offices no longer meet needs. To be truly agile, banks must priorit...

Prepare to Choose: 4 factors Banks must assess before committing to a SaaS Provider

22 Sep 2021  |  512 downloads

Most banks' digital transformation journeys are well underway, and the need to now deliver on their strategy milestones means that time is of the...

Addressing tech skills shortages in financial services

14 Sep 2021  |  283 downloads

As digitisation increases within banking, financial services and insurance, tech leaders are faced with the task of aligning skills to strategy. Ensu...

Competitive Advantage through Cloud Connectivity

06 Sep 2021  |  173 downloads

Why NaaS is the smartest path to realising Financial Services Innovation in the Cloud. Many financial services firms are still making the shift from...

Managed Services: Helping Banks refocus on Innovation and Growth

03 Sep 2021  |  280 downloads

Key concerns such as security and compliance are often cited as barriers to banks adopting managed services. In fact, the managed model can deliver s...

Corporate Mobile Banking and the Road to Omnichannel

23 Aug 2021  |  340 downloads

Innovation is picking up pace in treasury management, but development is far from the fintech revolution that has replaced outdated technologies and s...

Cost of doing business as usual or an avoidable drain on margin?

19 Aug 2021  |  193 downloads

Operational loss events related to Execution, Delivery and Process Management (EDPM), and Clients, Products and Business Processes (CPBP) can represen...

SMEs Front and Centre

10 Aug 2021  |  524 downloads

How business needs are driving (Instant) Payments Innovation. According to the World Bank, Small and Medium Enterprises (SMEs) and businesses account...

Love Change: The Dynamics of Modern Leadership

06 Aug 2021  |  310 downloads

Change in financial services has become a differentiating factor. With that, the facets of leadership have and are still evolving, with a refreshed f...

Stemming the tide of Social Engineering Scams with Behavioural Insights

06 Aug 2021  |  223 downloads

Fraud and cybercrime are always on the increase, evading the latest security conventions and morphing into a different approach, following the money....

From Surviving to Thriving: Digital Customer Engagement beyond Video Conferencing

29 Jul 2021  |  206 downloads

During the Covid-19 pandemic, and ensuing national lockdowns, one of the key challenges for financial services professionals involved in customer or c...